· -Desktops created by Multi Desktop 2003 do not have all icons that are on the
Original desktop
(Standard Windows Desktop) What happened? |
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MD 2003 versions - ALL
Windows versions - ALL
Cause:
Multi Desktop 2003 provides completely independent desktops!
Each desktop can store different icons, shortcut, files etc.
Fix:
it is the indented way for Multi Desktop 2003 to work. |
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· -Some or all desktopshave the same icons as the Original desktop
(Standard Windows Desktop). |
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MD 2003 versions - ALL
Windows version - ALL
Cause:
On some occasions and on some systems Windows Explorer may
freeze and not respond to the
call placed by Windows Kernel.
When this happens Windows restores that desktop to the default settings.
The default settings are taken from the Original Windows Desktop
(The Standard Desktop).
Fix:
The fix is to Disable and Enable that particular Desktop.
The Quickest way to that is:
1. Right Click on Multi Desktop icon in the system Tray on
The Original Windows Desktop
2. Point to Desktops
3. Click on Desktops
4. Highlight the desktop you want to disable or enable
5. Click on Edit
6. To disable that desktop remove check mark from "Enable this desktop"
7. To enable that desktop put check mark to "Enable this desktop"
8. Click on Apply and OK to save the changes
Prevention:
If this problem occurs on regular basis you can disable the anti-virus or run
fewer programs simultaneously on your computer. |
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· -I get Active Desktop Recovery prompt on some of my desktop or
Active Desktop Recovery
does not work on some desktops. |
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MD 2003 versions - ALL
Windows version - ALL
Cause:
Active Desktop does not support multiple desktops.
It treats all desktops identically
Fix:
If Active Desktop crashed on more then one desktop at a time
Example: you did not click "Restore my Active Desktop" when Active Desktop
crashed on a desktop. Then Active Desktop crashes on another desktop.
In order to restore Active Desktop on each desktop you need:
1. Restore Active Desktop on the first desktop.
2. Exit Multi Desktop 2003
3. Load Multi Desktop 2003
4. Restore Active Desktop on the next desktop.
5. Repeat the steps 1 to 4 If you need to restore Active desktop on
more desktops
Prevention:
We recommend turning OFF Active Desktop.
To turn off Active Desktop go to Display Properties in Control Panel click
on the "WEB" tab and
remove check mark from "Show Web Content
on my Active Desktop" |
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· -Task Manager sometimes does not appear when I press CTRL+ALT+DEL
and click on Task Manager |
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MD 2003 versions - ALL
Windows version - ALL
Cause:
Most standard windows errors messages and some application messages
(Debugger, Illegal Operation, Task Manager when called from CTRL+ALT+DEL screen, etc)
are shown only the Original Windows Desktop.
Fix:
Switch to the Original Windows Desktop. (default Hotkeys are ALT +1 and ALT+NUM1)
Prevention:
This is the way Multi Desktop 2003 and MS Windows are supposed to function |
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| · -I cannot run some programs if they are already running on another desktop. |
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MD 2003 versions - ALL
Windows version - ALL
Cause:
Third Party Products (programs) do not allow multiple instances of it to be run
simultaneously.
Due to licensing, stability, performance issues.
Prevention:
This is issues with third party products. We cannot provide solution to resolve this issue |
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· -When I launch MS Outlook Express and Outlook on an additional desktop it
takes
a long time to start. |
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MD 2003 versions - ALL
Windows versions - ALL
Cause:
On some systems, when launching MS Outlook Express and Outlook they
may wait for a timeout period preset my Microsoft.
Fix: / Prevention:
We recommend to run MS Outlook Express and Outlook on the Original Windows
Desktop.
(default Hotkeys are ALT +1 and ALT+NUM1) |
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| · -I receive "The application failed to initialize properly (0x0000142)" |
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MD 2003 versions - ALL
Windows versions - MS Windows 200/2003 Server & Server Advanced
Cause:
MS Windows 200/2003 Server & Server Advanced do not support dynamic
registry application update.
Fix: / Prevention:
Windows 2000/2003 Server & Server Advanced operating systems should be
rebooted to remove the error message. The error message should not appear
after the reboot. |
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· -After PC reboot desktop is set to a different resolution (Usually the highest
supported
by monitor.) |
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MD 2003 versions - ALL
Windows versions - ALL
Cause:
Multi Desktop 2003 gets the list of all possible display resolutions, color depth
and refresh rate from Windows.
On some systems Windows will report a
combination for display resolution, color depth and refresh rate different
from the
actual display resolution, color depth and refresh rate being used by the computer.
Example: In Display Properties Windows reports Refresh rate of 85Hz but the actual refresh rate used is 60 or 100, etc.
In this event Multi Desktop will use the most optimal combination for display resolution, color depth and refresh rate.
Fix: / Prevention:
Reset resolution, color depth and refresh rate to the actual that is being used by your computer. |
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· -I have only one additional desktop and most buttons are grayed out in
DESKTOP/SETTING Panels. |
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MD 2003 versions - ALL
Windows versions - ALL
Cause:
If on Multi DEsktop 2003 14-Day Free Trial:
The 14-Day Trail period had expired. If on Multi DEsktop 2003 for Windows,
Professional or Corporate Edition:
The license registration information is corrupt. Due to Hard Drive problems, File
System Problems or it had been altered or tempered with.
Fix: / Prevention:
Multi DEsktop 2003 14-Day Free Trial:
You need to purchase the licensed version. Click here to instantly purchase
on-line. Multi DEsktop 2003 for Windows, Professional or Corporate Edition:
reinstall MD2003 and enter registration information exactly as it appears on the
ruche receipt given to you. |
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| · -All my icons are rearranged after a reboot |
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MD 2003 versions - ALL
Windows versions - ALL
Cause:
Some versions of Windows Explorer are not capable of saving item position on all desktops
Fix: / Prevention:
Upgrade to Multi User Desktop 2004 |
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| · -My desktops keep changing (rotating) from one to another |
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MD 2003 versions - ALL
Windows versions - ALL
Cause:
"Desktop Auto-Switch" is enabled.
Fix: / Prevention:
Disable "Desktop Auto-Switch"
Press the Start/Stop key you've assigned to start or stop "Desktop Auto-Switch" or press any desktop hotkey. Default Hotkeys are ALT+1, ALT+2,..... ALT NUM+1, ALT NUM+2... etc " |
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